How to Get Help in Windows 11 (6 Methods)

While Windows 11 has generally been well received by users, some of the underlying Windows issues pop up from time to time. And to solve these problems, the first instinct of many users is to turn to Microsoft for help. In our effort to help you fix these issues, we’ve written several tutorials on common Windows problems and their solutions, including issues like high disk usage in Windows 11 or Bluetooth not working in Windows 11. Still, if you want to get help in Windows 11 using Microsoft support chat, call or email, follow our article below. You can contact the Windows 11 support team and chat with a Microsoft agent to resolve the issue instantly.

Get help in Windows 11 (2022)

In this guide, we’ve added six different ways to get help with your Windows 11 PC. You can chat with the Windows 11 support team, receive a call from them, or book an appointment in person to fix and repair your PC. That said, let’s look at methods for getting help if you run into any bugs or issues.

1. Launch the Native Get Help app

The fastest way to get help in Windows 11 is to use the dedicated “Get Help” app that comes with the operating system. In fact, if you press the “F1” key, which we previously used to search for help topics, it will now open the Microsoft Edge browser and ask you to use the Get Help app instead. So, for help in Windows 11, follow the steps below.

1. Press the Windows key and type “to help” in the search bar. In the search results, click “Get help” in the left pane to open the application.

Get help in Windows 11 (2022)

2. In the Get Help window, you can find your problem or explore the topics below. The problem finder offers answers from the Microsoft community, which you can follow to resolve the problem.

Get help in Windows 11 (2022)

3. If you want to contact Windows 11 support via chat, email or call, click “Contact supportat the bottom in the “Get Help” app.

Get help in Windows 11 (2022)

4. After that choose “the Windowsin the “Products and Services” drop-down menu, select the category according to your problem, then click “Confirm”.

Get help in Windows 11 (2022)

5. On the next page, you will be offered opportunity to discuss with the support team for Windows 11. If you are subscribed to Microsoft 365 and signed in with the same Microsoft account on your Windows 11 PC, you can speak to the support agent by phone.

Get help in Windows 11 (2022)

2. Use the Get Started app on Windows 11

If you recently upgraded to Windows 11 from Windows 10 and are having trouble navigating the new user interface, especially the centered Start menu and taskbar, don’t worry. Microsoft has provided a “Get Started” app in Windows 11, which shows everything new in Windows 11 and walks you through those items and how to interact with them. For new Windows 11 users, this is a really good starting point. That said, let’s see how you can access the Get Started app.

1. Press the Windows key and type “Begin” in the search bar. Now open the “Get Started” application.

2. Open the Starter app

2. Here you can click “Get Started” and learn more about all the new features on Windows 11 and how to use them.

2. Open the Starter app

3. Apart from that, I also suggest turning on tips to continue receiving suggestions on how to use Windows 11. You can press the Windows 11 keyboard shortcut “Windows + I” to open the Settings app. Here, under “System”, open “Notice“.

2. Open the Starter app

4. Scroll down and check the box next to “Get tips and suggestions when I use Windows“.

2. Open the Starter app

3. Use Windows Search for help

Microsoft has improved Windows Search by leaps and bounds and integrated local and web results, straight from Bing, into Windows 11. If you type a problem in the search bar, Bing displays the exact solution with a direct link to open the corresponding Settings page on your PC. This way, you can quickly navigate and troubleshoot issues on your Windows 11 PC. Here’s how to use it.

1. Press the Windows key and type your query. Or you can click the “look for” in the taskbar and enter the problem or error you are experiencing. For example, I want to add a printer, so I type “add printer”. Now, under the “Search the web” section, click on “Open results in browser” in the right pane.

3. Use Windows Search

2. This will open the query in Bing on Microsoft Edge and willingly offers the solution with a quick link to the Settings page. In this way, you can use the help of Windows Search to fix many issues in Windows 11.

3. Use Windows Search

3. You can also click this link and get help with common problems directly from Microsoft. The company has clearly documented instructions for many common issues and categories, which is good.

3. Use Windows Search

4. Use the troubleshooter

In case you didn’t know, Microsoft has included several troubleshooters in Windows 11 to fix all types of issues, from Wi-Fi disconnection to no sound on your PC. I’ve used the dedicated troubleshooters in the past, and they seem to work just fine. So, if you’re having common problems on your PC, be sure to take advantage of the Windows 11 troubleshooter. Here’s how to access it.

1. Press the Windows key and type “troubleshoot” in the search bar. Now open “Troubleshooting Settings” in the left pane.

Get help in Windows 11 (2022)

2. On the next page, click on “Other convenience stores” in the right pane.

Get help in Windows 11 (2022)

3. Here you will find dedicated troubleshooters for common and rare issues. Depending on the issue, run the specific troubleshooter from the list.

Get help in Windows 11 (2022)

5. Contact Microsoft Support

If you would like to have a one-on-one call with a Microsoft agent regarding issues you are having on Windows 11, you can ask the support team to call your number. Here’s how.

1. Open this link and click on “Begin” for help from Microsoft.

5. Contact Microsoft Support

2. Next, Describe the problem in the search field and click “Get help”.

5. Contact Microsoft Support

3. It will offer some suggestions below. But if you are not satisfied with the help topic suggestions, you can click “Contact support” just below.

5. Contact Microsoft Support

4. Now choose your country code and enter your phone number. Finally, click “Confirm”, and you will receive a call from a Microsoft agent.

5. Contact Microsoft Support

5. If you are a professional Microsoft user, you can call them directly. Open this link and find the customer service phone number according to your region.

5. Contact Microsoft Support

6. Microsoft Experience Center support

If you own a Surface device and are having issues with Windows 11, you can schedule appointments online and in person for suggestions, fixes, and repairs. The program is also called Microsoft Response Service, and it works pretty well for Surface users. So, if you want help with your Surface device running Windows 11, head over to this link and get help right away.

6. Microsoft Experience Center support

So here are the six different methods to contact Windows 11 support and fix the issues right away. Windows 11 Home users can chat with a Microsoft agent, but if you’re a Pro, Enterprise, Microsoft 365, or Business user, you can call the Windows 11 support team for help and resolve the issue instantly. Also, if you want to troubleshoot Windows 11 issues, follow our Windows 11 tag for solutions to a myriad of issues. Finally, if you have any questions, let us know in the comment section below.